Legal Document

Privacy Policy

How we collect, use, and protect your information. We believe in complete transparency.

IT Act 2000 CompliantData Hosted in IndiaEffective: October 2026

1. Introduction

in.page ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website builder platform and related services.

2. Information We Collect

Information You Provide

  • Account Information — Name, email address, phone number, and login credentials when you create an account
  • Business Information — Business name, description, address, and other details you provide for your website
  • Payment Information — Billing details processed securely through Razorpay — we do not store your full card or bank details
  • Content — Images, text, and other content you upload to build your website
  • Support Communications — Messages and information you share when contacting us for help

Information Collected Automatically

  • Usage Data — Pages visited, features used, time spent, and interaction patterns
  • Device Information — Browser type, operating system, device type, and screen resolution
  • Log Data — IP address, access times, and referring URLs
  • Analytics — Aggregated visitor statistics for websites you publish

3. How We Use Your Information

  • Provide, maintain, and improve the Service
  • Create and manage your account and websites
  • Process payments and subscriptions
  • Send you service-related notifications and updates
  • Provide customer support and respond to enquiries
  • Detect, prevent, and address fraud, abuse, and security issues
  • Analyse usage patterns to improve user experience
  • Comply with legal obligations

We will never sell your personal data to third parties.

4. Cookies & Tracking

We use cookies and similar technologies for:

  • Essential Cookies — Maintain your login session (__session) and security preferences. These are necessary for the Service to function.
  • Preference Cookies — Remember your language, theme (dark/light mode), and display preferences via localStorage
  • Analytics — Google Analytics helps us understand how you use the Service so we can improve it
  • Marketing Attribution — Referral codes and UTM parameters to track how you found us

You can manage cookies through your browser settings or our cookie consent banner. Disabling essential cookies may affect Service functionality.

5. Data Sharing

We share your data only in these limited circumstances:

  • Payment Processors — Razorpay processes your payment information under their own privacy policy
  • Cloud Infrastructure — Google Cloud Platform hosts the Service and stores data securely in India
  • Domain Registrars — If you purchase a custom domain, registration details are shared with the registrar as required by ICANN
  • Legal Requirements — When required by law, legal process, or to protect the rights and safety of our users

6. Data Storage & Security

Your data is stored on secure servers hosted on Google Cloud Platform in India. We implement industry-standard security measures:

  • Encryption in transit (TLS/HTTPS) and at rest
  • Access controls and authentication for all systems
  • Regular security audits and monitoring
  • Secure coding practices and vulnerability management

While we take reasonable precautions, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will remove your personal data within 30 days, except where required for legal or regulatory purposes. Anonymised, aggregated data may be retained for analytics.

8. Your Rights

You have the right to:

  • Access — Request a copy of the personal data we hold about you
  • Correction — Request correction of inaccurate or incomplete data
  • Deletion — Request deletion of your personal data (subject to legal obligations)
  • Portability — Request your data in a structured, machine-readable format
  • Objection — Object to processing of your data for certain purposes
  • Withdraw Consent — Withdraw consent where processing is based on consent

To exercise these rights, contact us at support@in.page. We will respond within 30 days.

9. Children's Privacy

The Service is not intended for anyone under 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

10. Third-Party Links

Websites created using the Service may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We will notify you of significant changes via email or through the Service. Your continued use after changes constitutes acceptance.

12. Grievance Officer

In accordance with the Information Technology Act, 2000, the Grievance Officer for this Privacy Policy is:

in.page Support Team
Email: support@in.page
Response time: Within 30 days of receiving a complaint

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at support@in.page.

Your data, your control

Have questions about your data? Want to exercise your rights? We respond within 30 days.

Contact Us
Terms & Conditions|Last updated: October 2026